FAQ

How long does my shipment take?
The shipment of an order in Italy generally takes from 1 to 5 working days.

 

How much does shipping cost in Italy?
Shipping to Italy costs €8.00

 

How much does shipping abroad cost?
Shipping abroad costs €12.00 with the exception of Russia which costs €30.00

 

Can I return an item?
The return can be exercised within 30 working days from the day of receipt of the purchased products, schoosing from one of the return options (collection point or home collection). Find the instructions to activate the return here .

It is understood that, according to the provisions of article 67 of the Consumer Code, the substantial integrity of the product is an essential condition for exercising the right of withdrawal: therefore, used and/or damaged items will not be reimbursed following ordinary use.
Returned goods will be refunded by reversal of the original payment transaction, within a few days of the return verification date.

The Right of Withdrawal is understood to be exercised correctly if the following conditions are also fully respected:
• The products must not have been used, worn, washed or damaged;
• The identification tag must still be attached to single-use seal products;
• Products must be returned in their original packaging;
• Returned products must be sent to Miss Bikini in one shipment. Miss Bikini, in fact, reserves the right not to accept items of the same order, returned and shipped at different times;
• Miss bikini must receive the returned products within 30 working days from the date you received the products.

If the Right of Withdrawal is exercised following the methods and terms indicated in the previous paragraph, Miss Bikini will reimburse any sums already collected for the purchase of the products.

In addition to the sums collected for the purchase of the products, Miss Bikini will also return the shipping costs for the delivery of the purchased products, only in the event that the return of the products takes place for reasons attributable to Miss Bikini, such as in the event that the products do not possess the essential characteristics promised, or have manufacturing defects.

If the methods and terms for exercising the right of withdrawal are not respected, as specified, you will not be entitled to a refund of the sums already paid Miss Bikini; however, you will be able to get back, at your own expense, the products in the state in which they were returned to Miss Bikini. Otherwise, Miss Bikini will be able to keep the products, in addition to the sums already paid for their purchase.

MISS BIKINI will refund the customer within 15 working days from the date the goods return to the company.
It will be the customer's responsibility to provide MISS BIKINI with the bank details (Code ABI CAB Current Account of the holder of the delivery note), in order to obtain a refund of the price. We will issue a refund for the returned items by reversing the original payment, then directly to your credit card, or through PayPal (based on how you paid for the order). In this regard, we remind you that the credit times on your credit card do not depend on us, but on the contract you have agreed with the card manager.

ATTENTION!!
We invite you to pay the utmost attention in selecting the color of the product for sale. Any errors in the choice of the variant will be replaced at the customer's expense. Remember that the items must be received intact and in the same state in which they were received, with the original packaging and tags indicating the bar code and any other material that part of the package.
Transportation charges for the original shipment of the order will not be refunded.